
Every billing step handled. Nothing left to chance.
From the first eligibility check to the final payment post, Cresta owns your billing cycle end-to-end — so your practice runs on predictable cash flow, not billing guesswork.
The complete billing cycle, no gaps
Eligibility Verification
Charge Entry & Coding
Claim Submission
Coverage confirmed before the patient arrives. We check payer eligibility and benefits upfront so claims don't fail on avoidable data gaps.
ICD-10 and CPT codes entered accurately, modifiers applied correctly. Every encounter coded to capture full reimbursement without triggering audits.
Claims submitted within 24 hours of encounter. Clean claims, correct payer routing, electronic or paper — whatever the payer requires.
Payment Posting
AR Follow-Up
Patient Billing
ERA and manual EOBs posted daily. Underpayments flagged. Your ledger stays current so you know exactly where every dollar stands.
Aging claims pursued on a set schedule. We work every bucket — 30, 60, 90 days — until the balance resolves or hits a documented dead-end.
Statements sent, balances explained, payment plans handled. Patients get clear bills; your front desk stops fielding billing calls.
Every denied claim gets a root-cause review: wrong payer, missing auth, bundling error, demographic mismatch. We correct it, refile it, and track it to resolution — daily, not monthly.
Denials worked, not watched
Patterns get caught early. Recurring denial codes trigger upstream fixes in charge entry and coding before the next batch goes out.
Free Billing Audit Included
No hidden scope gaps
New clients receive a no-cost audit of their current billing before we start. We identify leakage, denial patterns, and coding gaps — in writing, with no obligation.
Provider credentialing and re-credentialing managed in-house. Applications filed, payer contracts tracked, expiration alerts built in — so billing never stalls waiting on a lapsed enrollment.
Most billing firms stop at claims. We include credentialing because a provider who can't bill is a cash-flow problem, not a paperwork problem.
